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Sentinela

Care Plans

Keep your store accessible after the fixes

New pages, products, apps and updates bring new issues. A Care Plan keeps testing your site or store and gives you hours each month to fix what we find.

Talk to us about a Care PlanFrom $199 / site / month

Monitoring on its own shows you new issues. A Care Plan adds people to fix them: new issues open a fix request automatically and are handled within your hours.

October · northwind-goods.exampleCare Plan Plus

Accessibility fixes1.5 of 2 h

Content and minor changes3 of 5 h

  • 100%Uptime, 30 days
  • 78PageSpeed mobile
  • 4 of 7Checklist done
2 new issues after an app update We opened a fix request.
Example: a fictional store

What is included

Testing, fixing and upkeep, every month.

Work outside the plan's scope, or beyond its hours, is quoted first and can be covered with extra hours.

  • Monitoring Pro for your site

    Weekly automated scans with alerts for new issues. When a scan finds new issues, we open a request to fix them.

  • Hours every month

    Included hours for accessibility fixes, and on Plus for content and minor changes. You send requests from your account and see the minutes spent.

  • Uptime and speed

    We check that your home page answers every 5 minutes and alert you when it is down, and run PageSpeed checks every week.

  • Monthly maintenance and report

    A maintenance checklist for your platform each month, and a monthly report. Plus adds Core Web Vitals to the report.

Monthly maintenance

A checklist for your platform.

Monthly Core Web Vitals report on Care Plan Plus.

Site builders update themselves, so on Wix, Squarespace and Webflow we fix content, never code.

Shopify

  • Theme updates
  • Backups
  • Uptime checks
  • Speed checks
  • Form checks
  • Regression check after updates

WooCommerce, WordPress and Shopware

  • Plugin updates
  • Theme updates
  • Platform updates
  • Backups
  • Uptime checks
  • Speed checks
  • Form checks
  • Regression check after updates

PrestaShop

  • Module updates
  • Theme updates
  • Platform updates
  • Backups
  • Uptime checks
  • Speed checks
  • Form checks
  • Regression check after updates

Wix, Squarespace and Webflow

  • Content fixes (alt text, headings, labels, link text)
  • Uptime checks
  • Speed checks
  • Form checks
  • Regression check after updates

Hand-built sites

  • Uptime checks
  • Speed checks
  • Form checks
  • Regression check after updates

Care Plans

Two plans, set up per site.

Set up per site, paid in advance for 1, 3, 6 or 12 months like Monitoring. Monitoring plus hours each month to fix what it finds. Work beyond the plan's hours is quoted first.

Care Plan Basic

Pro monitoring and upkeep for one store

$199 / site / month

  • Monitoring Pro for this site: weekly scans and new-issue alerts
  • 2 hours a month for accessibility fixes
  • Uptime, speed, form and regression checks on every site
  • Updates and backups on Shopify, WordPress, WooCommerce, Shopware and PrestaShop; content fixes on Wix, Squarespace and Webflow
Choose Care Basic

Care Plan Plus

For stores that change every week

$399 / site / month

  • Everything in Care Basic
  • 5 more hours a month for content and minor changes
  • Reply within 48 hours
  • Monthly Core Web Vitals report
Choose Care Plus

Talk to us about a Care Plan

Care Plans are set up per site. Book a call, or start with a free scan of your store.

Book a callGet a free scan